Shift Manager:
- Worked hard for 2 years and was promoted to shift manager
- Worked all shifts to get the best rounded experience for all the times of open
- Introduced cost savings by scheduling just-in-time delivery of items for sale
- Introduced off side cleaning contract systems 3 times per day – the extra clean encouraged return customers
- Intervied | Hired | Trained new Employees
- Results
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- Reduced the error rates to less than 1 % per day.
- Initiated new marking system to distinguish between addons of the sandwiches.
- Initiated new streamlined systems between the order and the cook to better serve the customer.
- Became an expert negotiator between the customer and employee in the case of decrepency of order and delivery.
- Became an expert in the processes of customer service and employee motivation to keep the harmony of the franchise in tack.
My Nice Donut Shop, Any City, Any State
Front Counter Associate
- Greeted the customer and gave good customer service for the donuts they purchased
- Exchanged money at the cash register
- Opened the cash register and closed the cash register every day with no errors
- Cleaned the counter so that customers felt good about the environment
- Washed the floor at the end of the shift
My Local Community College, My City, My State : Business Accounting Associates Degree
My Local City Job Training Center: Introduction to Cooking